The Power of Automations in LandlordMax

Categories: LandlordMax Real Estate Property Management

Automations are a feature that have been in LandlordMax for some time however with the Cloud Edition we’ve really expanded what you can do with them. You can now automate the running of any report for a tenant or for landlord in a single step. That is to say for example you can run the Tenant Statement for all your tenants in one step. If you’re a property management company instead of an individual investor you can also run the same reports for all your clients (the landlords in your database) in one step by running for example the P&L reports for all landlords. And of course this also includes any custom reports you create for your tenants and landlords.

Please note that all the steps below are shown in the above video. They are provided below for people who prefer reading rather than watching videos.

The first step is to go to the Automations section of the software by clicking the Automations button in the main menu as shown above. Once there you will need to select which type of Automation you want to run, whether it’s to run the same reports for every tenant or the same reports for every landlord.

In the above screenshot we’ve gone to the Automations for the tenant reports and have selected to run Tenant Statement for every tenant.

Once you’ve selected a report to run you will then be presented with the report details. For the Tenant Statement this means the Start Date and End Date of the Tenant Statement report. Each report will be different and include whatever the report requires, including your custom reports.

You will then have to select the “For Each Option” for the report, that is which tenants (or landlords) you want to run the report for. For tenants you currently have three options: All tenants with data only, Current tenants, and Current tenants with data only. We generally recommend using the All tenants with data only option as this will run the reports for all tenants that have data (exactly as it states). We generally recommend against using the current tenants option other than in certain exceptional cases because for example if you run a rent roll report for next month and you have a new tenant moving in next month then that is not yet a current tenant and will not appear in the rent roll report where you probably expect them to appear. Therefore generally we recommend using the All tenants (or landlords) with data only option other than the few exceptions where the other options are necessary.

Once you’ve setup everything you can just click on the Run button to run the report for every tenants or landlord as defined by your settings. The system will then present you with a PDF to print, where each report will be separated in the final printouts. It’s as simple as that! In our example we’ve basically just run the Tenant Statement for all our tenants in a few seconds but we could’ve done this for any report for tenants or landlords.

New Color Codes in Accounting Section

Categories: LandlordMax Real Estate Property Management

We’re very pleased to announce a new features in LandlordMax called the Accounting Color Codes. LandlordMax now provides you with 7 different color codes to help you with your Accounting Entries. The Color Codes help you determine whether an entry is upcoming and due in the future, if it’s due today, if it’s late, and by how late it is, and so on.

The colors can all be adjusted and set according to your preferences but by default they are green, blue, yellow, orange, red, white, and gray. Green means an Accounting Entry hasn’t yet been paid but is also not yet due. In other words it’s an upcoming transaction that you should be aware of. Blue means that it’s due today. Yellow, orange, and red all mean that the Accounting Entry is late but they signify the lateness of the entry. That is to say yellow means it’s a bit late but still within reasons. Orange means it’s getting late and if it’s a rent payment then you’ve probably already given your tenant a warning. Red means it’s clearly overdue and most likely additional actions need to be taken. By default yellow means up to 3 days late, orange up to 7 days late, and red is more than 7 days late. You can change these settings as shown below to be as many days as you prefer.

In addition to lateness there are two additional color codes which by default are white and grey. White means that an Accounting Entry has been paid (that is it has both a Date Due and Date Paid value entered) and therefore the transaction is completed. Gray on the other hand means the transaction was NSF, such as when a check bounces, and as such the entry is also closed but the funds haven’t been paid nor will they ever be paid for that Accounting Entry.

Again all the colors can be adjusted to your liking by going to the System Settings section of the software and editing the values for the colors, in addition to editing the number of days for the lateness levels.

The video tutorial above shows how these are displayed in the software as well as how to get to the System Settings and adjust them to your personal preference. Basically everything covered here but in video format.

How to Use and Customize the Tables in LandlordMax

Categories: Real Estate LandlordMax Property Management Software

To help you get the most power and value from LandlordMax the above video tutorial shows you many of the capabilities of the tables within the software.

For example did you know that you can select which columns are displayed in the tables? Did you know you can change the column order as well as the sorting order of each column? Did you know you can change the widths of each column? Did you know that you can search for any value in any column in the tables?

Did you also you also know that your table settings are saved so that the next time you come back to the software the tables you customized are shown exactly the way you left them?

The video tutorial goes into this and more details about how to use tables and we’re sure you’re going to learn something new about the software. You can do quite a lot with the tables in LandlordMax, quite a lot more than most people realize, hence why we created this video tutorial.

As a final note did you also know that you can edit entries directly in the tables by doubleclicking on the row you want to edit. You don’t have to go into the entry to edit it, you can now just edit the entry directly in the table.

Plan for Unplanned Maintenance Costs of Your Rental Properties

Categories: Real Estate Property Management

Maintenance costs for real estate rental properties

Many real estate investors unfortunately forget to plan for unplanned maintenance expenses, sometimes also referred to as hidden maintenance expenses. As a general rule of thumb you should budget 1% of the value of the rental per year for maintenance, meaning that for every $100,000 you should be budgetting $1,000 in maintenance costs per year for your rental. Some years there may be no maintenance costs and other years you may have to replace a roof. Over time though the general rule of thumb is that if you budget 1% of the value of the rental per year it should cover most of your real estate rental maintenance expenses. If however you have a fixer upper, an older building, etc. then you will most likely need to use a higher percentage.

With that in mind below is a list of the maintenance costs for rental properties that are too often forgotten or neglected because they aren’t very frequent. In no particular order they are:


For the average real estate investor this is probably the most expensive and easiest to forget because both infrequent and mostly out of sight until something bad happens such as a leak. Most roofs last between 15-20 years and cost about $8000 to replace depending where the property is located. When purchasing a property it’s usually inspected but after that it’s often forgotten for years therefore it’s important to keep track of around when the roof will need to be replaced.

It’s important to regularly check your roof, even if it’s a new roof. It can be for something as the caulking that’s dried out and cracked leaving water get in to roof tiles that have become damage due to animals and so on. Often these are out of sight and as such don’t get noticed until the problem is much worse then it would be if you regularly inspected your roofs. For example a very small leak from dried caulking that could be very easily repaired by replacing the caulking if found early enough could end up with all kinds of water damages which then need extensive repairs. The challenging part is that some tenants won’t notice things like a water leak, or maybe they just don’t care, but either way it can exacerbate the problem which is why it’s much important to regularly inspect the roofs of your rentals.


Similar to roofs windows need to replaced every 15-25 years. If you pay for the utilities you’ll probably also want to get more efficient windows to reduce your heating and cooling costs. It can make a surprising the cost difference it makes over time. Windows unfortunately can cost a decent amount but thankfully you don’t always need to replace them all at once, sometimes you can replace them in stages. That being said you’ll probably get a better deal the more windows you replace at the same time.

Windows are also another item which you should inspect regularly, at least once a year. You should look for things such as leaks, condensation, and so on. Even simple things such as the caulking around a window can cause a lot of damage if it starts to dry and crack and let water in. If that happens you may have to not only replace the window but also the walls and any other damage the water has caused. An ounce of preventation here again, just like with roofs, is worth a pound of cure.


Again similar to your roof and windows, furnaces have to replace every 15-20 years. Thankfully though the cost is generally lower. You can extend the life of your furnace by doing yearly maintenance on it, and often the costs of the yearly maintenance will end up saving you money over the long term because it can significantly increase the lifespan of a furnace.

The main problem with furnaces is that they can fail at any time, and if it’s winter outside you may have some legal obligations as to how quickly the furnace has to be repaired which may entail emergency furnace surfaces and/or higher costs, especially if it happens over holidays like Xmas. And even beyond the legal expectations you probably want to repair it sooner than later if it’s winter to avoid pipes in the property freezing and bursting causing even more damage. Therefore not only is it good to do regular maintenance so that you get a sense of when your furnace is near it’s end, but you can also decide to replace it before it fails completely.

Air conditioner

Air conditioners have a slightly lower lifespan and generally last 10-15 years. Much like furnaces they are also less costly to replace than roofs and windows but they still cost a fair amount. Depending on your location there may also be some laws or expectations as to how long you have to repair the air conditioner therefore it’s also important to inspect it on a regular basis.


Depending on the type of fence you have the lifespan can vary quite a bit. For example most wooden fences will last 10-15 years whereas a chain-link fence can last 15-20 years. In either case you should include replacing your fence in your maintenance budget. On a positive note fence repairs can generally be delayed if need be assuming the fence isn’t completely broken or an immediate danger to anyone. In other words you may have more flexibity as to when you need to repair a fence depending on the damage then with most of the items on this list.


Appliances can and do break down, and these days appliances tend to last less long then their did in the past. No longer is it normal to have an appliance last you 15-20 years, most appliances today have much shorter lifespans today. In addition it’s often more cost effective to replace appliances then to repair them. Appliances is one of the few items their durability has gotten worse over time. On a positive notes appliances tend to be replaced separately (unless you’re doing a renovation or upgrade) and therefore the costs can be spread out over time.

Most appliances cost between $500-$2000 depending on the type of appliance combined with the features it comes with. It’s generally recommended to avoid the lowest price appliances as they tend to have short lifespans but at the same time you probably also want to avoid higher end appliances as they generally aren’t worth it for rentals unless you rent luxury or high end units.

To get the best value out of your appliances it’s good to involve your tenants with their care. For example if the rental includes a clothes washer and dryer then make sure they empty the lint trap regularly. You may not be able to be there but you can educate them and put other measures in place. There may also be some legal expectations in your local area as to what the tenant’s responsibility are towards the appliances so be sure to look those up beforehand and preferably inform the tenant so they know what they need to do and what they are responsible for. Don’t assume that the tenant knows what a lint trap is, be prepared to educate them. Both of you will benefit from this.


Although this generally does not apply to apartments for most single residence homes, duplexes, and so on, it’s fairly common for properties to have decks. Decks can range from very simple little structures to large structures that take most of the yard, therefore deck costs are highly dependent on the property, type of deck (wood, etc.), and size of the deck. The lifespan of decks varies a lot based on the types of materials used to build the deck, but your average simple deck made of pressure treated wood should last 10-15 years.

Many people try to save money building their own decks since they seem simpler but if you do this make sure you’re aware of all the rules and regulations for decks because if something ever happens and your deck is not up to code you could be legally liable if the tenant or other persons are injured due to the deck not being up to code. Many areas also have different rules based on whether or not the deck is attached to your house, or even how it’s attached, so it’s important to inform yourself yourself beforehand if you plan on building the deck yourself.


Most properties will have some kind of pavement, be it a sidewalk, a driveway, stairs leading up to the front door, etc. Pavement generally lasts 10-20 years depending on the quality and how heavily it’s used. The costs vary wildly depending on the amount of pavement your property has. For example a simple one lane asphaly driveway will cost a lot less than a two lane stone paved driveway with all the trimings. Weather conditions greatly affect pavement in that colder areas where water freezes in the winter often cause the pavement to prematurely crack so it’s important to check for cracks and damage on a regular basis and fix them so that they don’t expand, reducing the lifespan of your pavement.


House foundations are meant to last years and years but it’s important to regularly inspect them, at least once a year. You want to look for cracks, not just any kind of cracks but specific types of cracks. Cracks are expected and are part of the normal wear and tear due to the forces on the structure. however extensive cracks, cracks that let water , and cracks that in the form of steps should be re-inspected by a professional right away to avoid major issues. Left un-treated foundation issues have the potential to lead to much bigger issues later, costing a lot more. Foundations are one of the few things that can completely destroy a house.

The hard part with foundations is that if there is an issue it can be very costly and most likely it will exceed your 1% budget, so it’s important to get a good inspection before you purchase the property. That being said it’s also why it’s so important to regularly inspect. Bad cracks can not only lead to water causing more water damage but a big enough crack can also let in bugs causing additional expenses. But more importantly a bad crack can weaken the foundation which in turns amplifies the problem and costs. Therefore it’s important to regularly inspect the foundations of your properties and handle foundation issues as soon as possible.

Hot water

Today we see a lot of both hot water tanks and on-demand hot water, and both seem to last anywhere from 10-15 years (on-demand hot water tankless systems are still relatively new so their lifespans aren’t fully known yet). There is however a trend for companies to try to rent out these units to you where they will do the maintenance as part of the rental process. In either case it is important to budget the cost monthly rental fee or the maintenance costs if you own the units.


Although most people don’t worry about their plumbing until something happens the pipes in your house are not designed to last forever, they will eventually wear out. Thankfully in most cases you don’t have to replace all the plumbing in one step unless you’re doing a major renovation, however if your tenant reports a leaky pipe it is a very good idea to fix it as soon as possible to avoid much bigger damages. It may just be a slow leak but you never know, and if something worse happens it could be very costly. Many insurance companies will not cover damages due to a leak that was left unrepaired meaning that if the slow leak becomes a bigger problem you maay not be covered for the damages incurred due to negligence by leaving the leak get worse. There may also be some legal liabilities depending on your local area and the nature of the leak in regards to damages to the tenant’s property if they notified you and you ignored a leaking pipe. Either way it’s a good idea to address leaky pipes and so on right away, water damages tend to escalate in scope and price very quickly.

With plumbing you also have simpler and smaller maintenance costs such as replacing faucets and so on but they are generally fairly affordable in comparison to the other items on this list. In addition they tend to last 10-15 years depending on their quality and usage.


Yes this is NOT a maintenance issue but you should expect a certain amount of weather damage over time. Insurance may cover part of the damages but they may not, and if they do most likely you will have to cover the deductible (and your insurance payments may increase). Some areas experience a lot more active weather than others, or have much harsher climates, so depending on where your rental properties are located you may need to adjust your budget accordingly.


Viewed together as a group all these items may seem expensive they rarely all occur at the same time. And if you allocate at least 1% of the properties value each year that should help protect you a lot from suddenly having to lay out a large and “unplanned” expense. The key is not to defer a maintenance too long because if you do that it can end up costing you a lot more in the long run.

Two Simple Steps to Prevent Pests in Your Rental Properties

Categories: Real Estate Property Management

LandlordMax 15 Year Anniversary

In addition to having a duty to provide your tenant’s with a pest free environment, it also helps to keep your tenant turnover rate lower, to keep your maintenance costs down due to less damages, and it helps to keep the property values up, all of which are good for you.

1. Educate your tenants

The simplest and most effective thing you can do is educate your tenants about pests, what signs to look out for, when to call for help, and so on. We often assume that most people are familiar with signs of pests and what to do but this is far from true, many tenants have no experience with pests. In some cases they may not even know what signs to look out for. Educating your tenants can be as simple as providing them an educational pamphlet when they move in. To get the best results you should also include what warnings signs they need to be on the lookout for and when they should contact you.

Part of the educate should also focus on prevention, such as letting them know that keeping doors and windows without screens open is an invitation for pests to come in. You can also increase their motivation to work with you in preventing pests by reminding them that they could also face some financial responsibilities if they are negligent. With that in mind explain to them the importance of taking out the garbage, not leaving food out for extended periods, of leaving dirty dishes in the sink forever, and other general cleanliness expectations from them as tenants.

2. Regularly inspect your properties

This can be as simple as you doing a walkthrough of the rental to look for any signs of pests but can be as extensive as having a pest control service come in on a regular schedule to do a look over of the property with the tenant. You can alternatively send your tenants scheduled reminder notices or emails to remind them that they should do their own pest inspections themselves. If a tenant has a cleanliness problem then it’s important to follow-up and verify that the situation is being resolved.

When doing a walkthrough looking for pests you should also try to find potential ways they can come into the property. Look for holes, even small holes, in the outside walls, in the cement, by the windows, etc. Look for holes in windows screens and doors. And often overlooked item is the space under the door, it can sometimes be big enough for a small roddent to come in, nevermind bugs. Make sure that the exhaust pipes for the laundry, furnace, etc. all have screens in front of them to prevent small animals from going in. If at all possible look at the chimney, it’s very easy for animals to come in and get into your attic. In fact it’s a very good idea to also go into the attic to look for critters, plus it gives you a chance to inspect the property overall. The key is that an ounce of prevention is worth a pound of cure.

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