| Linda | email | Oct 3 2019, 12:47 PM |
| I no longer own a piece of property and would like to delete it from my list. How do I do this | |
| Stephane Grenier | email | Oct 4 2019, 01:24 AM |
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Hi Linda, With the Cloud Edition it's as simple as selecting the property you don't want and then clicking on the Delete button on the right side of the screen. That being said if the property is linked to other data such as accounting entries then you will first either have to delete those associated accounting entries or un-associate the property from those accounting entries. Otherwise if you deleted the building then those accounting entries would be invalid, they would be trying to point to a building that is no longer in the database because it's been deleted. So to keep the database consistent you need to either deleted or unassociate any data associated to the property. The software will give you a list of data that is associated with the property. The following video also explains how you can filter the tables so as to limit the data to just a single property to help you: https://www.youtube.com/watch?v=WIb3RLCHiOo Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
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| JANELLE BAKER | email | Oct 24 2019, 10:04 AM |
| I'm trying to delete a property we sold in 2018, thus no 2019 entries, but it is saying it can't delete the property because there are Accounting entries attached. So what do I do, go back and delete every accounting entry for year associated with that property historically? Or keep paying the monthly fee associated with my sold property so I have historical data? | |
| Stephane Grenier | email | Oct 25 2019, 11:37 PM |
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Hi Janelle, Yes that's correct, you would either need to delete the old entries associated to the buildings you want to delete or if you want to keep them then you would be charged for the computer resources. To give you an analogy it's much like if you have a tenant that moves out but then decides to use the rental to store all their possessions after they move out. In such a case they are still basically renting the unit because you still have to pay the mortgage, maintenance, etc. on the unit and if they leave their possessions then they are still using the unit, you cannot rent it out to someone else. In that case you would need to charge that tenant the rent. The same is true for us, if you keep past units then they are still consuming computing resources and hence costs. Not to mention that everyone could just say that all their units are past units and not pay anything for the service. But ignoring that the key is that we have costs related to the data storage and usage of the system. That being said you can also export all historical data for buildings you've sold in several formats which can be used to archive so that you don't have to pay for those units (before you delete them should you want to save money). For example you can print the reports, export them as digital PDF files, as well as export them as CSV files (which are essentially non-formatted Excel spreadsheets). In other words there are a number of ways to archive historical data. Now if you still need the data to be active for reporting, etc., then that is different but generally that's part of your operating costs, the same as we for example need to have on hand a much higher capacity of computer servers to handle the increase load of usage for the rent collections at the beginning of each month (higher computing loads). All that to say yes if you have to keep the data in the system then yes there is a charge for those units. Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
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