Alfredo | email | May 8 2018, 08:49 AM |
Getting this error log when trying to install Exception: java.lang.RuntimeException: java.lang.NoClassDefFoundError: com.install4j.runtime.beans.screens.SystemScreen at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:673) at com.install4j.runtime.installer.config.AbstractBeanConfig.finishBatch(AbstractBeanConfig.java:47) at com.install4j.runtime.installer.ContextImpl.registerScreens(ContextImpl.java:685) at com.install4j.runtime.installer.controller.Controller.start(Controller.java:66) at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:59) at com.install4j.runtime.installer.Installer.main(Installer.java:46) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65) at com.install4j.runtime.launcher.MacLauncher.main(MacLauncher.java:67) Caused by: java.lang.NoClassDefFoundError: com.install4j.runtime.beans.screens.SystemScreen at java.lang.Class.getDeclaredMethods0(Native Method) at java.lang.Class.privateGetDeclaredMethods(Class.java:2701) at java.lang.Class.privateGetPublicMethods(Class.java:2902) at java.lang.Class.getMethods(Class.java:1615) at com.sun.beans.finder.MethodFinder$1.create(MethodFinder.java:54) at com.sun.beans.finder.MethodFinder$1.create(MethodFinder.java:49) at com.sun.beans.util.Cache.get(Cache.java:126) at com.sun.beans.finder.MethodFinder.findMethod(MethodFinder.java:81) at java.beans.Statement.getMethod(Statement.java:357) at java.beans.Statement.invokeInternal(Statement.java:261) at java.beans.Statement.access$000(Statement.java:58) at java.beans.Statement$2.run(Statement.java:185) at java.security.AccessController.doPrivileged(Native Method) at java.beans.Statement.invoke(Statement.java:182) at java.beans.Expression.getValue(Expression.java:155) at com.sun.beans.decoder.ObjectElementHandler.getValueObject(ObjectElementHandler.java:166) at com.sun.beans.decoder.NewElementHandler.getValueObject(NewElementHandler.java:123) at com.sun.beans.decoder.ElementHandler.getContextBean(ElementHandler.java:113) at com.sun.beans.decoder.NewElementHandler.getContextBean(NewElementHandler.java:111) at com.sun.beans.decoder.ObjectElementHandler.getValueObject(ObjectElementHandler.java:146) at com.sun.beans.decoder.NewElementHandler.getValueObject(NewElementHandler.java:123) at com.sun.beans.decoder.ElementHandler.getContextBean(ElementHandler.java:113) at com.sun.beans.decoder.NewElementHandler.getContextBean(NewElementHandler.java:111) at com.sun.beans.decoder.ObjectElementHandler.getValueObject(ObjectElementHandler.java:146) at com.sun.beans.decoder.NewElementHandler.getValueObject(NewElementHandler.java:123) at com.sun.beans.decoder.ElementHandler.endElement(ElementHandler.java:169) at com.sun.beans.decoder.DocumentHandler.endElement(DocumentHandler.java:318) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:609) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1782) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2967) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:602) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:505) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:841) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:770) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:327) at com.sun.beans.decoder.DocumentHandler$1.run(DocumentHandler.java:375) at com.sun.beans.decoder.DocumentHandler$1.run(DocumentHandler.java:372) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:80) at com.sun.beans.decoder.DocumentHandler.parse(DocumentHandler.java:372) at java.beans.XMLDecoder$1.run(XMLDecoder.java:201) at java.beans.XMLDecoder$1.run(XMLDecoder.java:199) at java.security.AccessController.doPrivileged(Native Method) at java.beans.XMLDecoder.parsingComplete(XMLDecoder.java:199) at java.beans.XMLDecoder.readObject(XMLDecoder.java:250) at com.install4j.runtime.installer.config.AbstractBeanConfig$2.call(AbstractBeanConfig.java:50) at com.install4j.runtime.installer.config.AbstractBeanConfig$2.call(AbstractBeanConfig.java:47) at com.install4j.runtime.installer.frontend.GUIHelper$4.run(GUIHelper.java:663) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:301) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756) at java.awt.EventQueue.access$500(EventQueue.java:97) at java.awt.EventQueue$3.run(EventQueue.java:709) at java.awt.EventQueue$3.run(EventQueue.java:703) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:80) at java.awt.EventQueue.dispatchEvent(EventQueue.java:726) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93) at java.awt.EventDispatchThread.run(EventDispatchThread.java:82) System properties: java.runtime.name=Java(TM) SE Runtime Environment exe4j.moduleName=/Volumes/LandlordMax/LandlordMax Installer.app sun.boot.library.path=/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib java.vm.version=25.131-b11 i4j.jreBundle=/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle gopherProxySet=false java.vm.vendor=Oracle Corporation java.vendor.url=http://java.oracle.com/ path.separator=: java.vm.name=Java HotSpot(TM) 64-Bit Server VM file.encoding.pkg=sun.io user.country=US sun.java.launcher=SUN_STANDARD sun.os.patch.level=unknown install4j.exeDir=/Volumes/LandlordMax/ java.vm.specification.name=Java Virtual Machine Specification user.dir=/Volumes/LandlordMax/LandlordMax Installer.app/Contents/Resources/app java.runtime.version=1.8.0_131-b11 i4j.ownBundlePath=/Volumes/LandlordMax/LandlordMax Installer.app java.awt.graphicsenv=sun.awt.CGraphicsEnvironment java.endorsed.dirs=/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/endorsed os.arch=x86_64 java.io.tmpdir=/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/ line.separator= java.vm.specification.vendor=Oracle Corporation os.name=Mac OS X sun.java2d.noddraw=true sun.jnu.encoding=UTF-8 java.library.path=/Users/fredo/Library/Java/Extensions:/Library/Java/Extensions:/Network/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java:. sun.awt.enableExtraMouseButtons=true java.specification.name=Java Platform API Specification java.class.version=52.0 sun.management.compiler=HotSpot 64-Bit Tiered Compilers os.version=10.13.4 http.nonProxyHosts=local|*.local|169.254/16|*.169.254/16 user.home=/Users/fredo user.timezone=America/New_York java.awt.printerjob=sun.lwawt.macosx.CPrinterJob file.encoding=UTF-8 java.specification.version=1.8 java.class.path=/Volumes/LandlordMax/LandlordMax Installer.app/Contents/Resources/app/i4jruntime.jar user.name=fredo java.vm.specification.version=1.8 sun.java.command=com.install4j.runtime.launcher.MacLauncher java.home=/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre sun.arch.data.model=64 user.language=en java.specification.vendor=Oracle Corporation awt.toolkit=sun.lwawt.macosx.LWCToolkit java.vm.info=mixed mode java.version=1.8.0_131 java.ext.dirs=/Users/fredo/Library/Java/Extensions:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/ext:/Library/Java/Extensions:/Network/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java sun.boot.class.path=/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/resources.jar:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/rt.jar:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/sunrsasign.jar:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/jsse.jar:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/jce.jar:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/charsets.jar:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/lib/jfr.jar:/private/var/folders/3l/2dmn68nn4wn2v1077gy6mrqh0000gn/T/256A011A-D44F-43B1-83CC-341463067BF6-1754-0000006B8E20BF97/jre.bundle/Contents/Home/jre/classes install4j.appDir=/Volumes/LandlordMax/LandlordMax Installer.app/Contents/Resources/ i4j.tarFile=/Volumes/LandlordMax/LandlordMax Installer.app/Contents/Resources/app/jre.tar.gz java.vendor=Oracle Corporation file.separator=/ java.vendor.url.bug=http://bugreport.sun.com/bugreport/ sun.font.fontmanager=sun.font.CFontManager sun.io.unicode.encoding=UnicodeBig sun.cpu.endian=little install4j.systemLanguage=en socksNonProxyHosts=local|*.local|169.254/16|*.169.254/16 ftp.nonProxyHosts=local|*.local|169.254/16|*.169.254/16 sun.cpu.isalist= |
Stephane Grenier | email | May 8 2018, 03:44 PM |
Hi Alfredo, Can you please confirm which version of LandlordMax you're trying to install? I ask because some of the information isn't consistent with the current version available on the website... Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
Alfredo | email | May 9 2018, 11:27 AM |
It looks like Version 11.05q. I have installed it in a Server with 3 client configuration. but one of the Mac book Pro I get this error on install. other 2 MAC works good |
Stephane Grenier | email | May 9 2018, 03:38 PM |
Hi Alfredo, Can you please try to re-download and re-install the software. It could be that the download was corrupted or is blocked. The logs are just not showing consistent information, which is why I'm asking for a fresh download. Also can you please run the installer as an Admin user in case something on your system is blocking the installer from properly running. When that happens the error messages can be very random because it depends on when and where it's being blocked. Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
Stephane Grenier | email | May 9 2018, 08:09 PM |
Hi Alfredo, Your other forum posts had been marked as spam. That being said to troubleshoot the issue I would need to follow up with specific information and details where a public forum is not the best venue. Therefore I'll contact you directly by email Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
Alfredo | email | May 13 2018, 04:00 PM |
Ok i re-donwloaded, cleaned folders and files from other install tries and updated my MAC to the latest updates. I was able to get it installed thank you for the support |
Stephane Grenier | email | May 14 2018, 03:13 PM |
Hi Alfredo, It's good to hear you were able to resolve the issue. Based on your description it appears as though something was either corrupting or blocking the software on that specific computer. In either case it's just good to hear that you were able to resolve it by upgrading and cleaning everything. Thank you as well for letting us know, it's appreciated. Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |