| Mike Donofrio | email | Jul 29 2014, 11:09 AM |
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I have made many attempts to stop new payments from being generated for past tenants and leases. I have entered a move out date, a final lease date, and changed the tenants status to "past". I dont want to have to delete the tenant completely for I was hoping to hold on to the information for a while. What I am missing? |
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| Stephane Grenier | email | Jul 30 2014, 01:18 PM |
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Hi Mike, You also need to delete the Scheduled Entries for the Tenant, these are intentionally not automatically deleted because in many other situations this would cause you data errors that could cause you to miss payments. For example many people will transition from a Lease to a month to month system, and so on, and wish to keep the Scheduled Entries. In this case if the software automatically deleted the Scheduled Entry it could in cause them to miss rent payments. As well in some cases people like to create back dated entries, and auto-linking the data would fail in a number of scenarios. You basically need to delete the Scheduled Entries once you no longer want them. You can also find more details about this in Step 2 of Section 4.5 of the user manual: http://www.landlordmax.com/support/index.php?pg=kb.book&id=26 For your convenience I'm including it here also: "As well, for the same reasons, editing a lease does not adjust the Scheduled Entries, or any other related entries for safety reasons. For example, if it did, editing a lease would then cause your previous Accounting Entries to also be edited, which is very likely wrong and could result in a lot of issues. Therefore as stated before, although Leases do create Scheduled Entries, they are not linked to the Scheduled Entries they have created. This is also true if you change the Tenant's Status to Past because it's very much possible to have a past tenant still owe you monthly rents from an existing lease (for example a tenant that is no longer living there but still has some time left on the lease, or a parent leasing a unit for their college kid during the summer)." Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
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