How do I enter in a Partial Payment? Partial payments is also now a full section on its own. Click here to view it.
How do I enter in Security Deposits for Accounting purposes? Security deposits are recorded with the leases information. Go into the Tenants entry, click the Leases subsection, then either click New if it’s a new...
How do I manage multiple tenants for one unit? There are two options to manage multiple tenants in the same unit, and we generally recommend you select the option...
Why do my tenant’s rent still show up in the Suggested Entries after the Tenant has moved out? Your tenant has moved out, you updated their Status to Past in the tenant’s screen, and entered an Ending Date...
How do I reset my password? Should you happen to forget your password you can always reset your password by entering in your email address in...
Why can’t I see the full screen? How can I zoom in or zoom out? Different computers and devices, especially mobile devices such as iPhones or smaller laptops can have smaller screens in which case...
How do I setup or update my payment method? Go to the Billing Section You can access the Billing section by clicking on the Avatar on the top right...
Credit card payment issues Processing a credit card can result in different types of issues that may not always be obvious and as such...
What are the terms and conditions? Terms and Conditions Last updated: April 10, 2018 These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with...
What are the information and purchase privacy policies for LandlordMax Software Inc? Terms and Conditions You can read the full terms and conditions by clicking here. Below is a short summary of the...
What is the refund policy? LandlordMax has FREE 30-day trial of the software that allows you to try the functionality of the software before you...