| hamish Mccall | email | Aug 3 2016, 11:10 PM |
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I went to use the software today and it randomly started to ask me for a Username/password which it has never done before. I can't seem to get into my LLM now, I even tried updating the software + start a fresh database but it keeps asking for Username/password and I can't do anything else. Any ideas? |
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| Stephane Grenier | email | Aug 4 2016, 05:39 PM |
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Hi Hamish, When you say a password do you mean an actual password or the license code? I ask because many people confuse the two and they mean very different things. The information for a password can be found at: http://www.landlordmax.com/support/index.php?pg=kb.page&id=110 And the information for the license code can be found at:http://www.landlordmax.com/support/index.php?pg=kb.page&id=112 If you can confirm which of the two it is we will be better able to assist you. Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
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| Oran Malone | email | Aug 13 2016, 01:36 PM |
| Stephan, I have been trying to sign my new lease every since the 5th of August I have been very unsuccessful. None of my password work to log in I have even downloaded the program no luck at all still please help. I have tried call several time I've left message to get a call back. Just trying to get my new lease signed please help | |
| Stephane Grenier | email | Aug 14 2016, 06:15 PM |
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Hi Oran, Firstly please note that we don't offer phone support. That being said based on your question I would ask you to contact us directly at support@LandlordMax.com directly as dealing with someone's specific password issues is more of a private matter and not something you want to discuss publicly. We will definitely respond and work with you once you contact our support team directly. Thank you. Regards, Stephan Grenier Founder LandlordMax Software Inc. http://www.LandlordMax.com http://www.FollowSteph.com |
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