I think your tutorial videos are very good. You need to make many more of them to explain some of the more confusing issues.
Some issues I think videos would help:
1) Make a video for someone transferring to your product midyear - show tips and pitfalls.
2) Make a video showing how to get a report of late rents. When I try to use the late rent report it always says There is no data available for this report with these settings. I select ALL in section LATE RENTS - then generate - no joy. Please like me would benefit from video help
I have some strange issues that I think I can workout, but in any case I think having the videos would be great for support, but it would also help sell your product.
My 2 cents
Dec 1 2008, 06:38 PM
Absolutely, and this is something we've been working and plan to continue working on.
Although we currently don't have a video for your first issue, the following should describe how to process late rents (including how to get late rents to appear in your late rents reports): http://www.landlordmax.com/releaseNotesV311/lateSuggestedAccountingEntries/lateSuggestedAccountingEntries.html
LandlordMax Software Inc.
4 hours, 7 mins since original post